Exchanges and Returns
Below please find a list of questions to help you. If there isn't the answer you are looking for then please contact us.
FREE EXCHANGES (US ONLY)
We are happy to provide free exchanges of size or color for orders within 10 days of order delivery. Please contact us with your order number details on what you'd like to exchange. We will send the new item, along with a pre-paid return label.
We hope you will be delighted with your purchase, however, returns of clothing are welcome within 10 days of order delivery.
Please contact us with your order number and return details to request a pre-paid return label. $5 return shipping fee will be deducted from refund.
The item must be returned to us clean and un-worn, have no make-up marks, pet hair, or stains for a full refund on products (minus original and return shipping fees).
Gift cards and candles are not returnable, and cannot be refunded for cash.
International orders are not eligible for pre-paid return labels.
When will my order ship?
All products ordered M-F will ship within 2 business days. We do not ship on Sundays. You will receive an email when your order has shipped. BOTORI will not be held responsible for any postal delays which would be out of our control.
What are my shipping options?
Most US orders are sent via standard trackable ground shipping (USPS Priority Mail or UPS Ground). International orders will depend on country and weight of package. Additional charges, taxes, or duties incurred from shipping outside the US will be the responsibility of the receiver.
How can I track my order after it ships?
When your order is shipped, you will receive an email that includes a tracking number and link to the USPS website for easy tracking of your order’s progress online. This shipping status email also includes the shipping method used, transit time, and shipping date.
When will I receive my order?
Estimated delivery time is 3-5 business days from the date of purchase. International shipments may take 2 weeks or more.
BOTORI will not be held responsible for any postal delays which would be out of our control.
Want the comfort of riding tights (no buttons or zippers!) but the option for a belt? Then the Adler is your new favorite compression “breech tights”. Brights? Teeches?
- mid-rise waist with wide belt loops (fits up to 2” belt) and 2 pockets
- fabric provides UPF 50+ protection (excellent UV protection)
- super soft Ultrasuede knee patch and simple branding on back belt loop
NEW! XS-S-M now available in a Petite sizing, with a 2” shorter inseam. This sizing suggested for riders under 5’4”.
Fabric sourced from Brazil, and cut and sewn in USA.
Don't let the listed inseam scare you away tall ladies! I am 6' with a 34" inseam and have an athletic build and these breeches are just right for me. They're super comfortable, stay in place with just an elastic Botori belt, and they are flattering. The knee patch gives them a classic touch. Kicking myself for not purchasing the beige when they were in stock. They wash well and air dry quickly. This is my second pair and I'm looking forward for some new colors to add to my collection!
Thank you and don't worry - the tan will be back by next spring!
I wanted these breeches because they were a modern legging style, but still had the belt hoops. They are super comfortable, stretchy, and give a classic look! Will be purchasing in more colors!!
The comfort of a tight with the security of a high waist and belt loops. I’m in love … again! Everything I get from Botori is a ride or die!
My favorite riding pants! Comfortable, looks great and I can wear them all day doing barn work!
This riding breech was so soft and comfortable, and it maintianed its shape. I would definitely purchase it again!