Dapplebay Magnolia Collection
EXCHANGES AND RETURNS
Below please find a list of questions to help you. If there isn't the answer you are looking for then please contact us.
FREE EXCHANGES (US ONLY)
We are happy to provide free exchanges of size or color for orders within 14 days of order delivery. Please contact us with your order number details on what you'd like to exchange. We will send the new item, along with a pre-paid return label.
We hope you will be delighted with your purchase, however, returns of clothing are welcome within 14 days of order delivery with an $10 return delivery fee.
International orders are not eligible for pre-paid return labels, but can be mailed by the recipient to:
4622 Hazel Avenue
Philadelphia, PA 19143
The item must be returned to us clean and un-worn, have no make-up marks, pet hair, or stains for a full credit on products (minus original shipping fees).
Gift cards, candles, and final sale/clearance items are not returnable, and cannot be refunded for cash.
For Veltri Sport bags and backpacks, please contact Veltri directly.
When will my order ship?
All products ordered M-F will ship within 2 business days. We do not ship on Sundays. You will receive an email when your order has shipped. BOTORI will not be held responsible for any postal delays which would be out of our control.
What are my shipping options?
Shipping options at checkout include USPS and UPS. Additional charges, taxes, or duties incurred from shipping outside the US will be the responsibility of the receiver. Free shipping via code or automatic will be sent USPS Ground Advantage or most cost effective option.
How can I track my order after it ships?
When your order is shipped, you will receive an email that includes a tracking number and link to the shipper's website for easy tracking of your order’s progress online.
When will I receive my order?
Estimated delivery time is 3-5 business days from the date of purchase. International shipments may take 2 weeks or more.
BOTORI will not be held responsible for any postal delays or losses which would be out of our control.
Introducing Black Magnolia from Dapplebay®. This elegant floral is bold, elegant and perfect for summer. The pattern features magnolia blooms and leaves originally painted by DB founder Leah.
- Bell boots: durable and easy-clean vegan leather, with secure double velcro fastening straps, and luxurious fur trim.
- Brush boots: durable and easy-clean vegan leather, with secure double velcro fastening straps, and luxurious fur trim.
- Fly veil: features a shorter length (less flipping!) and their signature motto "Good Rides Only" facing the rider.
- Top: Super light, nylon spandex blend with mesh underarms and soft cuff. Fitted, comfortable longer body and sleeves.
- Saddle pad: Jump and dressage sizes available. No detail has gone overlooked, from the dirt-repelling top layer, the non-slip faux suede underside, luxurious padding, and perfectly executed stitching. These pads are incredibly high quality and built to perform!
Dapplebay® creates fun, conversation-starting designs so you can show off your sport with style...and a little sass!