Sarah Base Layer
Exchanges and Returns
Below please find a list of questions to help you. If there isn't the answer you are looking for then please contact us.
FREE EXCHANGES (US ONLY)
We are happy to provide free exchanges of size or color for orders within 10 days of order delivery. Please contact us with your order number details on what you'd like to exchange. We will send the new item, along with a pre-paid return label.
We hope you will be delighted with your purchase, however, returns of clothing are welcome within 10 days of order delivery.
Please contact us with your order number and return details to request a pre-paid return label. $3 return shipping fee will be deducted from refund.
The item must be returned to us clean and un-worn, have no make-up marks, pet hair, or stains for a full refund on products (minus original and return shipping fees).
Gift cards are not returnable, and cannot be refunded for cash.
When will my order ship?
All products ordered M-F will ship within 2 business days. We do not ship on Sundays. You will receive an email when your order has shipped. BOTORI will not be held responsible for any postal delays which would be out of our control.
What are my shipping options?
Most US orders are sent via standard trackable ground shipping (USPS Priority Mail or UPS Ground). International orders will depend on country and weight of package. Additional charges, taxes, or duties incurred from shipping outside the US will be the responsibility of the receiver.
How can I track my order after it ships?
When your order is shipped, you will receive an email that includes a tracking number and link to the USPS website for easy tracking of your order’s progress online. This shipping status email also includes the shipping method used, transit time, and shipping date.
How much does shipping cost?
We charge a flat fee of $8.00 (US) and $25.00 (International) for shipments.
When will I receive my order?
Estimated delivery time is 3-5 business days from the date of purchase. International shipments may take 2 weeks or more.
BOTORI will not be held responsible for any postal delays which would be out of our control.
Introducing the Sarah… with the emphasis on “ahhh”.
Stretch, softness, and sustainability come together in our Sarah base layer. Solid panels front and back have a brushed micro fleece interior of ECONYL® regenerated nylon, while mesh raglan sleeves and side panels allow ventilation to enjoy riding in a wide range of seasons.
The Sarah shirt is sold in a size range so that you can choose fitted vs relaxed fit.
XS/S: Relaxed for size x-small / Fitted for size small
S/M: Relaxed for size small / Fitted for size medium
M/L: Relaxed for size medium / Fitted for size large
L/XL: Relaxed for size large / Fitted for size x-large
I love this base layer. It’s cut in a flattering way and has great breathability. It does seem to run on the smaller side though especially in the upper arm and shoulder area. So size accordingly.
Thank you for your feedback Rachel! It's important to hear how we can improve to fit a variety of body types. If you want to try the size up to see if you prefer the fit, just let know!